How SwingSend handles pilot data

What is collected

Coach applications collect contact and workflow information. Player submissions collect name, email, golf profile, goals, notes, consent and uploaded video. Coaches may add feedback, markup, voice notes, messages and payment-status metadata.

Who can access it

The selected coach and authorised members of their workspace can access player cases. The SwingSend pilot operator can access data for hosting, security, support and verified privacy requests. Private upload and lesson URLs are unlisted bearer links: anyone holding a link may be able to open it, so do not forward it unnecessarily.

Storage and retention

This deployment stores application data and lesson metadata in SQLite and uploaded media on local server storage. Real video and voice files are automatically purged after 90 days, configurable by the operator. Coach-authored feedback and case metadata remain until the coach deletes them or a verified access, correction or deletion request is completed. Database backups may retain deleted metadata until the rotating backups expire; raw uploaded media is not included by the built-in database backup routine.

Purpose and sharing

Data is used to assess pilot applications and deliver remote coaching, support and security. SwingSend does not sell pilot data or use it for advertising. SMTP and hosting providers may process data when the operator configures those services; provider details must be supplied by the operator before a production launch.

Your choices

You can request access, correction or deletion through Support & data requests. Requests are manually verified before disclosure or deletion to protect players and coaches.

Privacy contact: support@swingsend.local